Contact

At MISTIFY LTD, we value your questions, feedback, and inquiries. Our dedicated customer care team is here to ensure that your shopping experience is seamless, delightful, and elegant.

1. Contact Details

2. Customer Support Hours

• Monday – Friday: 9:00 AM – 6:00 PM (GMT)

• Saturday: 10:00 AM – 2:00 PM (GMT)

• Sunday & Public Holidays: Closed

For inquiries outside of these hours, please email us, and we will respond promptly on the next business day.

3. How We Can Assist You

• Order Assistance: Tracking, order updates, modifications, or cancellations.

• Product Information: Detailed specifications, care instructions, or recommendations.

• Returns & Exchanges: Guidance on our 30-day complimentary return and exchange service.

• Corporate Inquiries: Wholesale, partnerships, or collaboration opportunities.

4. Reach Us Easily

1. Email Support:

   • For general inquiries: info@mistifyltd.shop

   • Response time: Typically within 24 hours on business days.

2. Phone Support:

   • Call us at +44 1923 361802

   • Our customer care team is ready to assist you with any questions.

3. Online Contact Form:

   • Visit Contact Us on our website

   • Fill out your details and inquiry; our team will respond promptly.

5. Our Commitment

Your satisfaction is at the heart of everything we do. At MISTIFY LTD, we are dedicated to providing not only the finest tableware but also a premium, attentive, and personalized customer service experience.